Contact Server Staff

We welcome suggestions on how to improve our humble server, if you would like to give us feedback on how we are doing, please get in touch with us!

Reporting Incidents

Our staff members are online regularly, however there may be occasional times when there is no staff presence. In the event of foul play occurring, players can use the report buttons below to tell us about it. We will require details of the incident including when it happened, who the involved players were, and links to screenshots of the incident if there are any available. Players can take screenshots in Minecraft by pressing the F2 button, the screenshots can then be uploaded to an image sharing service such as Imgur.

Players can also try to alert members of staff to an incident by typing @moderator into the Minecraft chat, this will alert any online members of staff on our Discord server. This information is also available on the server by using the /report command.

Store Issues

Please note that it can take up to ten minutes for purchases to be applied once you have completed your transaction. In the unlikely event that there are any issues with your order, please email us using the contact form provided. Ensure that you give us as much information as possible, including the details of which items you ordered and when you purchased them.

 

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